PetalPlan Support

Quick answers for weather, photos, reminders, garden data, and planting guidance.

Weather is unavailable

Confirm that Location Services are enabled for PetalPlan in iPhone Settings → Privacy & Security → Location Services and that the phone has an internet connection. You can still use garden planning without weather or location access.

Camera or photos are unavailable

Open iPhone Settings → Privacy & Security → Camera or Photos, then allow PetalPlan access. PetalPlan asks only when you choose to take or add a crop photo.

Notifications are not appearing

Open iPhone Settings → Notifications → PetalPlan and enable notifications. Garden tasks remain visible on the Today screen even when notifications are disabled.

Delete PetalPlan data

In PetalPlan, open Profile → Privacy & Data → Delete all PetalPlan data. This permanently removes the garden profile, beds, plantings, tasks, harvests, photos, and scheduled notifications stored by PetalPlan on that device.

Report inaccurate planting information

Email the flower name, your ZIP code, the planting date, and the recommendation that appears incorrect. PetalPlan reviews planting rules against cited horticultural sources, and reports help us refine local guidance.

CONTACT SUPPORT

Still need a hand?

Email a description of the problem, your iPhone model, and your iOS version. Please do not send sensitive personal information.

kendallh@outriggeroutdoors.com